Hotel Hermitage Amsterdam, Amsterdam - Reviews, Room Options & Prices 2025

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About the Hotel

Nieuwe Keizersgracht 16, Amsterdam, Netherlands, 1018 DR

Perfect

7.4

7.8

/10

2.7

“I loved being close to Amsterdam's beautiful canals and museums!”view full review

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room

2 persons

10 m²

1 Single bed

Shower

Heating

room details

Triple Room

2 persons

15 m²

1 Single Bed or 1 Double Bed

Shower

Heating

room details

Quadruple Room

2 persons

18 m²

4 Single beds

Shower

Heating

room details

Large Double Room

2 persons

12 m²

1 Double bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Amsterdam 1.2 km

Airports

Schiphol (AMS) 17.4 km

Rotterdam The Hague (RTM) 71.3 km

Train

Amsterdam Centraal Station 1.6 km

Underground

Waterlooplein300 m

Weesperplein500 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Comfortable Accommodations

“I stayed in a small double room that was comfortable and clean. It had a safe, TV, and enough amenities for a great stay. The room size was adequate for sleeping and resting after full days of exploring Amsterdam.” view full review

Excellent Shower Experience

“The bathroom, although small, featured a lovely hot shower with a big shower head. I appreciated how clean it was, and it served its purpose perfectly after a long day out.” view full review

Breakfast Options Nearby

“While I chose not to have breakfast at the hotel, I enjoyed the nearby restaurants where I could indulge in delicious meals. The hotel's breakfast pricing was reasonable, but I found more appealing options outside.” view full review

Clean and Cozy Room

“The room was kept very clean, and I was pleasantly surprised by the fresh linens provided daily. I found the mattress comfortable enough for a good night's sleep, allowing me to recharge for the next day's adventures.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
24-hour security
Luggage storage
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Cycling

Services

Housekeeping

Business

Fax/Photocopying

Spa & Leisure

Leisure/ TV room

Room features

Free Wi-Fi in rooms
Heating
Dressing area
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Location

Nieuwe Keizersgracht 16, Amsterdam, Netherlands, 1018 DR

Map view

Nieuwe Keizersgracht 16, Amsterdam, Netherlands, 1018 DR

City landmarks

Museum

Rijksmuseum

1.4 km

Museum

Van Gogh Museum

2.1 km

Art object

Anne Frank House

3.3 km

Zoo

Artis

1.6 km

Landmark

Red Light District

910 m

Museum

Madame Tussauds Amsterdam

1.6 km

Park

Vondelpark

2.1 km

Museum

The National Maritime Museum

910 m

Museum

Dutch Resistance Museum

910 m

Museum

Amsterdam Vodka Museum

1.6 km

Museum

NEMO Science Museum

910 m

Museum

Hermitage Amsterdam

910 m

Museum

Museum Het Rembrandthuis

910 m

Landmark

Begijn

1.6 km

Church

The Oude Church

910 m

Museum

Jewish Historical Museum

910 m

Museum

Our Lord in the Attic Museum

2.2 km

Bridge

Magere Brug

790 m

Square

Rembrandtplein

910 m

Tower

Beurs van Berlage

2.2 km

Museum

Body Worlds

1.6 km

Museum

Stedelijk Museum Amsterdam

2.1 km

Museum

Willet-Holthuysen Museum

910 m

Botanical Garden

Hortus Botanicus Amsterdam

910 m

Church

The New Church

1.6 km

Monument

National Monument

1.6 km

Landmark

Museum of Bags and Purses

910 m

Museum

Torture Museum

1.6 km

Museum

Museum Van Loon

1.4 km

Nearby

Thorbeckeplein Intersection Reguliersgracht/Herengracht

Thorbecke statue

520 m

Restaurants

Eetkunst Asmara

600 m

Jonas Daniel Meijerplein 8

Bake my Day

690 m

Oude hoogstraat 31

Salsa Shop

700 m

Amstelstraat 32a

Pancake King

700 m

Amstelstraat 26

Tasty Asia

760 m

Amstelstraat 27

Meat&Greek

310 m

Utrechtsestraat 113

Vishuisje Prinsengracht

580 m

Utrechtsestraat 560

Brug34

680 m

Utrechtsestraat 19

Reviews and Ratings

Feedback from previous guests about their experience.

Hudson

United Kingdom, February 2025

7.0/10

I had quite the mixed experience at Hotel Hermitage Amsterdam. The location was really great, making it easy to explore the city, but the room cleanliness and service left a lot to be desired. I encountered issues with the staff not respecting my request for privacy, and it honestly made my stay feel quite uncomfortable. Overall, it's a place I'd think twice about returning to.

Rooms

5.0

The room was tiny and not well-maintained, with some cleanliness issues. I also didn't appreciate the lack of a safe.

Service

5.0

The customer service was disappointing. The staff seemed uninterested in resolving my issues, especially when valuables went missing after I specifically asked for no cleaning.

Location

8.0

The location was really good, central enough to walk everywhere but still quiet enough for a decent night's sleep.

Dining

Facilities

5.0

There was no lift, which was a hassle, especially if you have bags to carry up several flights.

Edward

United Kingdom, February 2025

5.2/10

I had mixed feelings about my stay at Hotel Hermitage Amsterdam. The location was great, allowing easy access to the city center without the noise. However, the hotel showed signs of wear and tear, and it seemed like some cleanliness issues and communication gaps could improve the overall experience.

Rooms

6.0

The room I stayed in was spacious but had some issues like a broken bathroom door handle and a shower that flooded. While clean, the old decor made it feel a bit shabby.

Service

7.0

The staff were friendly and helpful, allowing me an early check-in. However, communication about housekeeping needs could have been better.

Location

8.0

The hotel is conveniently located about a 20-minute walk from the major tourist spots, which was perfect for exploring Amsterdam without the crowds.

Dining

5.0

I didn't try the breakfast but appreciated the tea and coffee facilities, even though they lacked some essentials like sugar and mugs.

Facilities

5.0

Housekeeping was consistent, but the absence of an elevator made carrying my bags up the steep stairs a bit of a challenge.

Nathaniel

United Kingdom, January 2025

6.8/10

My stay at Hotel Hermitage Amsterdam was disappointing. The location is excellent, close to major attractions, but the overall experience left much to be desired. The rooms were quite small and old, lacking in cleanliness and proper maintenance. Additionally, I encountered some unpleasant interactions with the staff, which made my visit even less enjoyable.

Rooms

5.0

The rooms were very small and old-looking, which made my stay uncomfortable. I found cobwebs in our room and the cleanliness wasn't up to par. The lack of a lift made carrying my luggage up to the fifth floor a struggle.

Service

5.0

The service from the staff was unprofessional at times. I had a misunderstanding about room cleaning where my friend's belongings were suspiciously moved, which raised concerns. Additionally, it was frustrating to not receive a timely response from management regarding my complaints.

Location

6.0

On the bright side, the hotel is in a fantastic location. It's a short walk to Rembrandtplein and the town center, making it easy to explore the city. This aspect really saved my experience from being a total disaster.

Dining

Facilities

6.0

The hotel had some decent common facilities. The kitchen and dining area were good, and there's a beautiful garden at the back, which was a nice touch.

Taylor

United Kingdom, December 2024

7.4/10

My stay at Hotel Hermitage was largely positive. The location was superb, being close to both the metro and the major attractions of Amsterdam. albeit, the room was quite small and the stairs were steep. Overall, it suited my needs for a short trip perfectly.

Rooms

6.0

I found my room to be small yet clean and bright, equipped with all the essentials. The strong free Wi-Fi was a plus. though the walls were thin, making it easy to hear noises from the hall.

Service

7.0

The staff were pleasant and accommodating, allowing me to check in early. I appreciated their helpfulness during my stay.

Location

8.0

The hotel is conveniently located in central Amsterdam, just a short walk from the Waterlooplein Metro and the Hermitage Museum. I could easily explore the city by foot.

Dining

6.0

I didn't have breakfast at the hotel, but there are plenty of cafes and restaurants nearby for dining options throughout the day.

Facilities

5.0

Housekeeping was efficient and kept the hotel clean. However, I noted the absence of an elevator, making it challenging for those with mobility issues.

Dave

United Kingdom, November 2024

5.8/10

My stay at Hotel Hermitage Amsterdam was a mix of positives and negatives. The location was great, being relatively close to the city center, but the room itself had some significant drawbacks. While I found the staff to be friendly and accommodating, I encountered issues with cleanliness and room functionality that left me disappointed.

Rooms

5.0

The room was clean but very small, making it difficult to move around comfortably. I also faced issues with the shower and sleeping arrangements. The bathroom was cramped and I experienced some cleanliness problems upon arrival.

Service

6.0

The staff were polite and helpful, accommodating an early check-in, which was appreciated. However, there was a lack of follow-up on some issues I raised, leaving me feeling somewhat ignored.

Location

8.0

The hotel is well-positioned, being about a 20-minute walk from major tourist areas, and close to metro lines. This made it easy to explore Amsterdam without being in the crowded centers.

Dining

5.0

I didn't dine at the hotel, opting instead for nearby cafes. While I can't speak to the dining options, I appreciated the free tea and coffee, though they lacked essentials like sugar and milk.

Facilities

5.0

The facilities were basic, with daily cleaning, but there were some issues like a non-working safe and a lack of a lift, which made carrying bags difficult. The overall state of the hotel felt a bit outdated.